When offices emptied in 2020, many teams scrambled to recreate in-person culture through screens. Virtual happy hours, online trivia nights, mandatory camera-on policies—well-intentioned attempts that often fell flat. Years later, we have better data on what actually builds engagement in remote teams.

Spoiler: it's not about more video calls.

The Remote Engagement Challenge

Remote work removes the ambient awareness that comes from sharing physical space. You don't overhear the stressed conversation at the next desk. You don't notice someone eating lunch alone. The informal interactions that build relationships—hallway chats, coffee runs, impromptu whiteboard sessions—don't happen naturally.

This makes engagement harder but not impossible. It just requires intentionality about things that used to happen by accident.

What Actually Works

1. Async-First Communication

Counterintuitively, reducing synchronous communication often improves engagement. When everything requires a meeting, people feel exhausted and interrupted. When information flows through well-written documents, chat threads, and recorded updates, people can engage on their own schedule.

This doesn't mean eliminating meetings—it means making meetings matter. Reserve synchronous time for discussion, decisions, and connection. Use async for information sharing and status updates.

2. Structured Social Time

Unstructured virtual hangouts often feel awkward. Some people thrive; others sit silently wondering when they can leave. Structure helps.

Instead of "virtual happy hour," try:

Donut calls: Randomly pair team members for 15-minute one-on-ones weekly
Show and tell: Each week, someone shares a hobby, interest, or skill
Virtual coworking: Camera on, mics muted, just working alongside each other with occasional chat
Team challenges: Fitness competitions, learning goals, or creative projects

The key is giving people something to do together beyond simply talking. Shared activities create natural conversation starters.

3. Transparent Goal-Setting

Remote workers often struggle to see how their work connects to the bigger picture. Without casual hallway updates, it's easy to feel isolated in your own tasks without understanding team progress.

Combat this with radical transparency around goals. Make team objectives visible. Share progress publicly. Celebrate milestones together. When everyone can see the scoreboard, individual contributions feel more meaningful.

4. Regular Check-Ins (Not Status Meetings)

Status meetings—"what did you do, what will you do"—often feel like surveillance. Check-ins should focus on the person, not just their output.

Effective check-in questions:

What's taking up most of your mental energy right now?
Is anything blocking you that I can help remove?
What's something you're proud of this week?
How are you feeling about your workload?

These conversations build trust and surface issues before they become problems. Weekly is ideal; bi-weekly is the minimum.

5. Intentional Onboarding

New remote hires often struggle to build relationships. They join meetings where everyone else already knows each other, miss the contextual knowledge that comes from overhearing conversations, and feel hesitant to interrupt busy colleagues.

Invest heavily in remote onboarding:

Assign an onboarding buddy (not their manager) for informal questions
Schedule introductory calls with key stakeholders
Create a "how we work" document covering unwritten norms
Build in early wins to create momentum and confidence

6. Feedback Loops That Scale

In an office, you might sense team morale shifting. Remote, you need systems to surface sentiment. Regular pulse surveys, anonymous feedback channels, and structured retrospectives become essential rather than optional.

But collecting feedback isn't enough—you need to act on it visibly. Close the loop: "You told us X, so we're doing Y." This builds trust that speaking up matters.

What Doesn't Work

Mandatory Fun

Forced participation in social events breeds resentment. Make social activities opt-in, varied enough that different personalities can find something that appeals, and scheduled at times that respect different time zones and commitments.

Always-On Culture

Remote work blurs boundaries between work and life. If leadership responds to Slack at midnight, others feel pressure to do the same. Engagement requires sustainable work patterns. Model healthy boundaries.

Surveillance Disguised as Engagement

Screenshot monitoring, keystroke tracking, mandatory cameras—these don't improve engagement. They destroy trust. If you don't trust people to work without surveillance, you have a hiring or management problem, not a technology problem.

Building Remote Culture

Culture isn't created in off-sites or team-building exercises. It's built in daily interactions: how decisions get made, how feedback flows, how people treat each other when things go wrong.

Remote culture requires making these interactions visible and intentional. Document your values and reference them in decisions. Recognize people who embody the culture you want. Address behavior that undermines it.

The Engagement Equation

Engagement isn't about perks or events. At its core, people feel engaged when they:

Understand how their work matters
Have the autonomy to do good work
Feel connected to their teammates
Believe their input is heard and valued
See opportunities for growth

Remote work doesn't change this equation—it just changes how you deliver on each element. Focus on these fundamentals, supported by the right tools and processes, and engagement will follow.

Your distributed team can be every bit as engaged as a co-located one. It just requires building intentionally what offices provide accidentally.

Insights for better teams

Keeping Remote Teams Engaged: Beyond Virtual Happy Hours